The Patient Participation Group (PPG) is a collection of patients registered at a surgery who have an interest in the services provided. Patient Participation Groups cross barriers, embrace diversity and work in partnership with the surgery to improve common understanding and help identify new services to meet patients’ needs.
Do you have something to say but don’t have the time to attend meetings? Do you have ideas on how to improve your local practice? If so, join our virtual PPG today!
All contacts within the group will be by email.
PPG membership terms
To get the most out of our Practice we want to create a safe, friendly outlet for helpful, constructive ideas and comments. We have developed some terms of reference to help us achieve this goal.
Please remember, if you wish to be a part of our PPG you must always adhere to these terms. Please ensure you read them thoroughly. Copies are available upon request at reception for you to sign and on our website to download. The PPG is self-organising, and patient led.
PPG membership terms of reference (word)
Purpose
The purpose of the virtual patient group is to establish a system of communication with registered patients in the practice so that their views and concerns are fed back.
The key points
- The group will aim to represent the diversity of our practice population.
- Create and improve two-way communication between patients, the Practice, and the community it serves.
- To bring a sense of partnership between Practice and patients.
- Provide an avenue for patients’ input in the way facilities and services are planned and executed, to add humanity to, and influence those services.
- Provide constructive feedback on patient and community needs, concerns, and interests.
- Collect patient opinions and experiences to help the Practice to evaluate its services.
- The Practice does not expect membership of the group to take up too much of our members’ time, unless members choose to give more.
- Contact details of its members will be kept safely and securely and will only be used for this purpose.
- Membership of the group will have no impact on your medical care, in any way.
- Members can choose to leave the group whenever they wish.
Common questions and answers
Q: What is a patient participation group?
A: This is a group of volunteer patients who are involved in making sure the surgery meets patients’ needs.
Q: Why are you asking people for their contact details?
A: The practice would like to be able to contact people occasionally to ask questions about the surgery to see how well we are doing and to identify areas for improvement. we would also like your opinion on new services we may be offering.
Q: Will any of the questions you ask me to be medical or personal?
A: No, only general questions about the practice.
Q: Will anyone else will be able to access my contact details?
A: The contact details will be kept safely and securely. Your details will only be used for this purpose and will not be shared with anyone else.
Q: How often will you contact me?
A: Maybe once every three to four months.
Q: What if I no longer wish to be on the contact list or leave the surgery?
A: You can leave the group at any time. Just let us know by e-mail or phone if you do not wish to receive further message.
Next meeting
TBC
Join our Patient Participation Group
All registered patients are able to join our Patient Participation Group. People of all genders, ages, ethnicities, and those with health conditions and disabilities are encouraged to join.
Members should as far as possible, be representative of the surgery population.
To join:
- complete our PPG application form (word)
- phone us on 01908 209420